Report verified Service Animal Access Violations under the ADA.
Businesses must:
Comply with: Title III of the Americans with Disabilities Act (ADA)
(42 U.S.C. §§ 12181–12189 & 28 CFR Part 36)
Title III makes it illegal for private businesses and other public accommodations (restaurants, stores, hotels, gyms, doctors’ offices, theaters, etc.) to discriminate against people with disabilities.
Allow service animals in all public areas
(no proof, vests, or extra questions beyond the two allowed)
Remove architectural barriers when easy & low-cost
Provide auxiliary aids for effective communication
Make reasonable modifications to policies, practices, and procedures
Maintain accessible features in working order
Designate a Responsible Employee for Compliance Violations can be enforced through private lawsuits (for injunctions + attorney’s fees) or Department of Justice action (civil penalties up to $100,000+ for repeat offenders).
Official Government Resources:
All links point directly to official .gov websites
-
ADA.gov Service Animals Frequently Asked Questions Topic Page
Official DOJ guidance on service animal rights under the ADA.
https://www.ada.gov/topics/service-animals/ -
ADA Information Line (DOJ Hotline)
Toll-free support for ADA questions and complaint assistance.
Voice: 800-514-0301 | TTY: 833-610-1264 | Hours: Weekdays 9:30 AM–5:30 PM ET
https://www.ada.gov/infoline.htm -
File a Formal ADA Complaint with DOJ
Online form to report Title III violations directly to the Department of Justice.
https://www.ada.gov/file-a-complaint/ -
ADA Title III Technical Assistance Manual
Comprehensive DOJ manual explaining Title III requirements for businesses.
https://www.ada.gov/taman3.htm -
ADA.gov Main Website
Central federal portal for all ADA information, guides, and updates.
https://www.ada.gov/ -
ADA Business Brief: Service Animals
Short DOJ fact sheet specifically for businesses on service animal obligations.
https://www.ada.gov/resources/service-animals-businesses/ -
ADA Mediation Program
DOJ’s voluntary mediation option for resolving ADA disputes quickly.
https://www.ada.gov/mediation.htm -
ADA.gov Enforcement & Litigation
DOJ summaries of resolved cases, settlements, and enforcement priorities.
https://www.ada.gov/enforcement.htm -
DOJ ADA Home Page
Main Department of Justice page for all ADA-related information.
https://www.justice.gov/crt/ada-enforcement
Although the US Government is sometimes slow to help or act; Service Animal Alert is powered by Lien Liability LLC, a 508 Classified Faith Based Ministry to assist in the facilitation, and expedition of these claims.
Where these government service providers fail, Service Animal Alert shall take a stand.
Service Animals, and their handlers, are required to maintain the minimum threshold for public decorum in order to retain Service Animal Status.
Service Animal Alert 