North Dakota Service Animal Access Law Index

Controlling Federal Access Framework

Federal Access Standards

Begin with the governing federal principles. North Dakota law operates alongside this civil-rights framework through Chapter 25-13, the Human Rights Act, the Housing Discrimination Act, narrow program-linked trainer access, no-extra-charge rules, anti-misrepresentation provisions, and strong criminal protection against interference, injury, or killing.

Verify Each Standard at Its Source

Read the Federal Rules and Official Guidance

Open the official regulations and Department of Justice guidance underlying the four access standards above.

Federal Baseline North Dakota Application + Additional Protections

Thirteen-Chapter Legal Reference

Explore the North Dakota Law Index

Open any chapter to review its governing statutes, regulations, official guidance, practical distinctions, and material legal rule.

All links open official government or state-authority sources.

Chapter 01 Overview

Know Your Rights with Confidence

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III.

North Dakota and federal law protect legitimate service-animal teams in covered public accommodations, common carriers, healthcare facilities, government programs, housing, employment, and other settings. North Dakota Century Code chapter 25-13 supplies direct service-animal rights, while the state Human Rights Act, Housing Discrimination Act, federal ADA, Fair Housing Act, Rehabilitation Act, and Air Carrier Access Act provide additional and sometimes different protections.

North Dakota Service Animal Rights at a Glance

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

  • A person with a disability may be accompanied by a qualifying service dog in covered public places without an extra animal charge.
  • A completed owner-trained service dog may qualify; professional-school graduation is not required by the ADA.
  • North Dakota separately protects a narrowly defined trainer and service animal in training when statutory notice and identification conditions are satisfied.
  • Businesses generally may ask only two limited questions when the disability-related work is not apparent.
  • Control, housebreaking, actual conduct, direct-threat analysis, and legitimate safety rules remain important.
  • Knowingly misrepresenting a pet as a service animal for public access or housing is an infraction.
  • Wrongful denial or interference can be a class A misdemeanor, and willful injury to a service animal can be a class C felony.
  • Housing, employment, and airline procedures use different definitions and documentation rules.

North Dakota Uses Several Overlapping Legal Frameworks

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property.

Chapter 25-13 addresses direct public access, trainers, road safety, state-supported employment policy, misrepresentation, and criminal protection of service animals. Chapter 14-02.4 prohibits disability discrimination in public accommodations, public services, and employment. Chapter 14-02.5 governs housing discrimination and reasonable accommodations. Chapter 47-16 adds rental-specific documentation, deposit, fraud, eviction, and damage-fee provisions.

Completed Owner-Trained Service Dogs May Qualify

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.104 — ADA Title III definitions; North Dakota Century Code — Chapter 25-13.

A person with a disability may personally train the person’s own completed service dog. The ADA does not require a professional training program, certification, registration, or paid trainer. North Dakota’s completed-dog definition likewise focuses on whether the dog is trained to do work, perform tasks, or provide disability-related assistance—not on who delivered the training.

Owner Training Is Not Self-Certification

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.104 — ADA Title III definitions; North Dakota Century Code — Chapter 25-13.

Owner training is a lawful training method, not an exemption from the training requirement. Calling a pet a service animal, purchasing a card, or placing a vest on the dog does not create status. The dog must actually be trained to take disability-related action and must remain suitable for the setting in which access is claimed.

North Dakota’s In-Training Access Is Narrower

Governing authorities: North Dakota Century Code — Chapter 25-13.

A service animal still in training receives state access only through the conditions in N.D.C.C. § 25-13-02.1. The trainer must notify an onsite manager, wear a photo identification card issued by a nationally recognized service-animal training program, and accept liability for damage. The onsite manager then may not deny admission without good cause.

The In-Training Rule Does Not Restrict Completed Owner Training

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.302(c) — Service animals in public accommodations.

The special trainer-identification requirement applies to a trainer seeking access with an unfinished animal under § 25-13-02.1. It should not be imported into ordinary ADA access for a completed owner-trained dog. Once a dog is individually trained to perform disability-related work for its handler, federal public-access status does not depend on affiliation with a nationally recognized program.

No Mandatory State Registry or Certificate

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.302(c) — Service animals in public accommodations.

North Dakota chapter 25-13 does not establish a mandatory public-access registry for completed service dogs. A business may not make ordinary ADA access depend on a commercial registration, online certificate, state-issued card, training-school diploma, or official-looking identification purchased from a private seller.

No Extra Animal Charge

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A person with a disability may not be required to pay an extra charge merely because a service animal accompanies the person in the public places covered by § 25-13-02. Federal law likewise prohibits pet fees, animal deposits, and other surcharges imposed solely because a service dog is present.

Actual Damage Is Different from a Surcharge

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

North Dakota preserves liability for damage caused by a service animal or service animal in training. A neutral actual-damage policy may be applied when comparable charges are imposed for similar damage caused by other patrons. That is different from an automatic pet fee, cleaning fee, or advance deposit.

Only Two Limited Questions in Ordinary Public Access

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs; U.S. Department of Justice — Service Animals FAQ.

When the disability-related function is not apparent, staff generally may ask whether the dog is required because of a disability and what work or task the dog has been trained to perform. Staff may not demand a diagnosis, medical records, certification, registration, or a demonstration of the task.

Control and Housebreaking Still Matter

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A completed service dog must remain under control and be housebroken. Lawful removal may occur when the dog is out of control and the handler does not take effective corrective action, or when the dog is not housebroken. The person must still be offered the opportunity to receive the goods, services, or program without the dog when removal is lawful.

Breed, Size, and Appearance Do Not Decide Status

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.208 — Direct threat.

The ADA does not restrict service dogs by breed or size. Muscular appearance, cropped ears, generalized fear, insurance stereotypes, or a prior event involving another dog cannot replace an individualized assessment of the actual animal’s behavior and any current objective safety evidence.

Psychiatric and Other Nonvisible Disabilities Are Covered

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 35.104 — ADA Title II definitions; N.D.C.C. ch. 14-02.4 — Human Rights.

A disability need not be visible. A dog may qualify by performing trained work related to a psychiatric, neurological, sensory, intellectual, medical, or other covered disability. The relevant question is whether the dog is trained to take action directly related to the disability—not whether strangers can see the impairment.

Service Animals and Emotional Support Animals Differ

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

An animal whose sole function is comfort, emotional support, companionship, or a calming presence is not a service animal for ordinary ADA public access. Housing law is broader and may require accommodation of an assistance animal that is not a trained service dog, subject to the applicable housing process.

Public Access, Housing, Employment, and Air Travel Differ

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. §§ 12111–12117 — ADA Title I; 14 CFR Part 382 — Air Carrier Access Act regulations.

The restaurant-door rules do not control every context. Housing may permit broader assistance animals and limited supporting documentation. Employment uses an individualized reasonable-accommodation process. Airlines may require federal transportation forms. Each setting must be analyzed under its own governing law.

Wrongful Denial and Misrepresentation Are Both Addressed

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

North Dakota makes wrongful denial or interference with the protected public-access rights of a person accompanied by a service animal a class A misdemeanor. It separately classifies a knowing false claim that a pet is a service animal, made to gain public access or a housing accommodation, as an infraction.

Service Animals Receive Strong Criminal Protection

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

Willfully and unjustifiably killing or injuring a service animal is a class C felony and may carry a civil penalty up to ten thousand dollars. Willfully harassing, taunting, provoking, or interfering with a working service animal is a class A misdemeanor and may carry a civil penalty up to five thousand dollars.

Educational Tool—Not a Credential

Governing authorities: U.S. Department of Justice — Service Animals FAQ.

This master index and any ServiceAnimalAlert card are educational references. They do not certify a disability, register a dog, prove training, create service-animal status, replace lawful questions, or guarantee a particular access or enforcement outcome.

Chapter 01 — Overview ServiceAnimalAlert.com
Chapter 02 Service Animal Definitions

North Dakota Human Rights Disability Definition

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

For the North Dakota Human Rights Act, disability means a physical or mental impairment that substantially limits one or more major life activities, a record of that impairment, or being regarded as having the impairment. This definition applies to the state civil-rights framework and is separate from the narrower question of whether a particular dog meets the service-animal definition.

North Dakota Housing Disability Definition

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination.

The Housing Discrimination Act uses a similar definition covering a mental or physical impairment that substantially limits at least one major life activity, a record of the impairment, or being regarded as having it, subject to the chapter’s stated exclusions and context.

Federal ADA Disability Definition

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 35.104 — ADA Title II definitions.

The ADA covers an actual physical or mental impairment that substantially limits a major life activity, a record of such an impairment, or being regarded as having such an impairment. Service-animal access generally requires that the animal be needed because of an actual disability and be trained to perform related work or tasks.

North Dakota Service-Animal Definition

Governing authorities: North Dakota Century Code — Chapter 25-13.

For chapter 25-13, “service animal” means a dog trained to do work, perform tasks, or provide assistance for the benefit of an individual with a disability. The statute gives examples including wheelchair assistance, balance support, retrieving dropped objects, and assistance in a medical crisis.

Federal Service-Animal Definition

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 35.104 — ADA Title II definitions.

Under ADA Titles II and III, a service animal is a dog individually trained to do work or perform tasks for the benefit of a person with a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks must relate directly to the disability.

Work or Tasks Must Be Disability-Related

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; U.S. Department of Justice — Service Animals FAQ; North Dakota Century Code — Chapter 25-13.

General obedience, affection, companionship, protection by presence, or ordinary pet behavior is not enough. The dog must be trained to take a specific action or perform work that mitigates, responds to, or assists with the handler’s disability.

Examples of Qualifying Work or Tasks

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.104 — ADA Title III definitions.

  • Guiding a blind or low-vision handler
  • Alerting a deaf or hard-of-hearing handler to sounds
  • Pulling a wheelchair or retrieving dropped objects
  • Providing trained balance or mobility support
  • Alerting to or responding to a medical crisis
  • Interrupting disability-related behavior
  • Retrieving medication, a phone, or emergency supplies
  • Guiding a disoriented handler to safety or an exit
  • Performing another trained action directly related to disability

Psychiatric Service Dogs

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; U.S. Department of Justice — Service Animals FAQ.

A psychiatric service dog qualifies when trained to take action related to a psychiatric disability—for example, interrupting a disabling episode, waking or grounding the handler, retrieving medication, guiding toward an exit, creating trained space, or obtaining help. Comfort alone is not enough, but trained psychiatric work can qualify.

Medical Alert and Response Dogs

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.104 — ADA Title III definitions.

North Dakota expressly includes assistance in a medical crisis. A dog may also qualify under federal law by alerting to or responding to seizures, blood-glucose changes, allergens, fainting risk, or another medical event when the action is trained and related to the person’s disability.

Mobility and Balance Assistance

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.104 — ADA Title III definitions.

A dog may qualify by pulling a wheelchair, retrieving objects, opening accessible doors, helping with transfers within safe limits, or providing trained balance support. The legal inquiry focuses on individualized disability-related work rather than assumptions based on the handler’s appearance.

Guide and Hearing Functions

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.104 — ADA Title III definitions.

Guiding a person who is blind or has low vision and alerting a person who is deaf or hard of hearing are classic examples of service-dog work. North Dakota’s road-safety provision also specifically protects a blind or visually impaired person using a white or metallic cane or accompanied by a service animal.

Emotional Support Alone

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; HUD FHEO Notice 2020-01 — Assistance Animals; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

The crime-reducing, calming, comforting, or companionship effect of an animal’s presence does not by itself satisfy the ADA task requirement. An emotional-support animal may still be considered in housing, but that broader housing category does not create automatic access to restaurants, stores, or other ordinary public accommodations.

Therapy Animals

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 36.302(c) — Service animals in public accommodations.

Therapy animals generally provide comfort or benefit to multiple people in hospitals, schools, libraries, or community programs. They do not receive universal public-access rights merely because they are certified by a therapy organization. Access ordinarily depends on the facility’s permission unless the animal independently qualifies as a service animal for a person with a disability.

Professional Training Is Not Required for a Completed Dog

Governing authorities: U.S. Department of Justice — Service Animals FAQ; North Dakota Century Code — Chapter 25-13.

Federal law permits people with disabilities to train their own dogs. North Dakota’s completed service-animal definition does not state that a completed dog must come from a nationally recognized program. The program-identification condition appears in the separate statute governing animals still in training.

A Vest Does Not Create Status

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.302(c) — Service animals in public accommodations.

A vest, harness, patch, leash sleeve, tag, or printed card may help communicate that a dog is working, but equipment does not prove disability or training. An unvested dog may qualify, and a vested pet may not.

No Commercial Registry Creates Status

Governing authorities: U.S. Department of Justice — Service Animals FAQ; North Dakota Century Code — Chapter 25-13.

Online registration numbers and purchased certificates are not substitutes for individualized disability-related training. North Dakota does not make a private registry a prerequisite for completed public access, and businesses should not treat commercial paperwork as conclusive proof.

Service Animal in Training

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

A dog still learning disability-related tasks, public behavior, or reliability is not yet a completed ADA service dog. North Dakota provides a separate state route for a trainer and service animal in training when the trainer satisfies notice, program-identification, and damage-liability conditions.

Trainer Under North Dakota’s In-Training Provision

Governing authorities: North Dakota Century Code — Chapter 25-13.

Chapter 25-13 does not supply a broad stand-alone definition of trainer. Instead, § 25-13-02.1 conditions access on a trainer who wears a photo identification card issued by a nationally recognized service-animal training program. That specific statutory condition should be quoted accurately rather than replaced with a looser private definition.

Miniature Horses

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs; North Dakota Century Code — Chapter 25-13.

North Dakota’s chapter 25-13 definition is dog-specific. Federal ADA regulations separately require covered entities to consider a trained miniature horse under factors including housebreaking, control, facility type, size and weight, and legitimate safety requirements. A miniature horse is not treated as a dog under the federal definition.

Species Rules Differ by Setting

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; HUD FHEO Notice 2020-01 — Assistance Animals; 14 CFR Part 382 — Air Carrier Access Act regulations.

Ordinary ADA public access generally concerns dogs, with a separate miniature-horse assessment. Housing may cover a wider range of assistance animals. Airlines currently use their own dog-focused federal rules. A species permitted in one context is not automatically entitled to access in another.

Chapter 02 — Service Animal Definitions ServiceAnimalAlert.com
Chapter 03 Handler Responsibilities & Lawful Limits

The Dog Must Remain Under Control

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A service dog must remain under the handler’s control. Control is evaluated through actual conduct and the handler’s ability to direct, interrupt, or correct the dog—not through stereotypes about breed, size, or equipment.

Harness, Leash, or Tether

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

The dog generally must be harnessed, leashed, or tethered unless the handler’s disability prevents use of the device or the device would interfere with safe and effective task performance. In that situation, voice, signal, or another effective control method is required.

Alternative Effective Control

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

The leash exception is not permission for uncontrolled roaming. A handler who cannot use a physical tether must maintain effective control through voice commands, hand signals, electronic communication that is lawful and safe, or another reliable method.

Housebreaking

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A covered entity may require removal of a dog that is not housebroken. The rule concerns actual elimination behavior and reliability, not assumptions about age, breed, or disability.

Care and Supervision

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

The handler remains responsible for feeding, watering, toileting, grooming, veterinary care, and supervision. A business or government program ordinarily does not have to care for or supervise the service animal.

No Automatic Pet Fee

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A covered entity may not impose a pet fee, animal admission fee, cleaning deposit, or other surcharge merely because a service dog accompanies a person with a disability.

Actual Damage Liability

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

The handler may be charged for actual damage if the entity normally charges others for comparable damage. North Dakota expressly preserves liability for damage caused by a service animal and for damage caused by an animal in protected training.

Ordinary Safety Rules

Governing authorities: 28 CFR § 36.208 — Direct threat; N.D.C.C. ch. 14-02.4 — Human Rights.

Neutral safety rules may apply when they are legitimate, necessary, and applied without disability discrimination. Rules cannot be invented or selectively enforced merely to exclude a service dog.

Direct Threat Requires Individualized Evidence

Governing authorities: 28 CFR § 36.208 — Direct threat; U.S. Department of Justice — Service Animals FAQ.

A direct-threat decision must be based on current objective evidence about the actual dog and the nature, duration, severity, probability, and possible mitigation of the risk. Generalized fear or breed reputation is not enough.

Out-of-Control Behavior

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

Repeated uncontrolled barking, lunging, aggressive behavior, running away from the handler, or disrupting operations may justify removal when the handler does not take effective corrective action. A trained alert or task should not be confused with uncontrolled behavior.

Task-Related Alerts

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; U.S. Department of Justice — Service Animals FAQ.

A bark, touch, jump, blocking movement, pawing, licking, or other behavior may be a trained alert or response. Staff should evaluate context before assuming that unusual conduct is misconduct.

Aggression and Menacing Conduct

Governing authorities: 28 CFR § 36.208 — Direct threat; 28 CFR § 36.302(c) — Service animals in public accommodations.

Service status does not require a business to tolerate actual aggression, threatening behavior, or an objectively supported safety risk. Any restriction should be tied to the individual dog’s conduct and should not extend farther than necessary.

Fundamental Alteration

Governing authorities: 42 U.S.C. § 12182 — ADA Title III; 42 U.S.C. § 12132 — ADA Title II.

A modification is not required when it would fundamentally alter the nature of the goods, services, facility, privilege, advantage, or program. This defense is narrow and setting-specific, not a general excuse to exclude animals.

Sterile and Restricted Areas

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A service dog may be excluded from areas where its presence would compromise a legitimate sterile field or fundamentally alter a specialized operation, such as some operating rooms or burn units. The analysis should identify the actual restricted area rather than excluding the dog from an entire facility.

No Feeding from Public Tables

Governing authorities: FDA Food Code — Live animals in food establishments; 28 CFR § 36.302(c) — Service animals in public accommodations.

A handler may be required to comply with neutral sanitation and conduct rules. A dog generally remains on the floor or otherwise under control and is not entitled to eat from restaurant tableware or food-preparation surfaces.

Handler Need Not Use a Particular Control Technique

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

Law does not require one universal leash length, heel position, command vocabulary, or training philosophy. The question is whether control is effective and the dog’s behavior is appropriate for the setting.

Emergency Separation

Governing authorities: 28 CFR § 35.136 — Service animals in government programs; 42 U.S.C. § 12132 — ADA Title II.

Emergency responders may separate a handler and service animal when genuinely necessary for urgent treatment, evacuation, or safety. Planning should seek to preserve the team and reunite them as soon as reasonably possible.

After Lawful Removal, Serve the Person

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

When a dog is lawfully removed, the covered entity must offer the person with a disability an opportunity to obtain the goods, services, or program benefits without the animal present. Removal of the dog is not automatic removal of the person.

Local Animal-Control Laws

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; N.D.C.C. ch. 14-02.4 — Human Rights.

Neutral licensing, vaccination, waste-disposal, and animal-control laws may apply unless federal or state law requires modification. Local rules cannot be enforced in a manner that defeats protected access or imposes service-animal-specific fees inconsistent with governing law.

Responsible Representation

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A legitimate handler should answer lawful questions truthfully, maintain control, protect sanitation, address damage, and avoid overstating rights. Responsible use strengthens access for the individual team and the broader community.

Chapter 03 — Handler Responsibilities & Lawful Limits ServiceAnimalAlert.com
Chapter 04 North Dakota Public Access Rights

Direct North Dakota Public-Access Right

Governing authorities: North Dakota Century Code — Chapter 25-13.

N.D.C.C. § 25-13-02 entitles an individual with a disability to be accompanied by a service animal in places of public accommodation, common carriers, healthcare-provider facilities, and all places to which the public is generally invited, without an extra animal charge and subject to liability for damage.

Broad Human Rights Protection

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

The North Dakota Human Rights Act independently prohibits a provider of public accommodations from denying access, providing unequal treatment, changing price or consideration, narrowing scope, or imposing different terms and conditions because of physical or mental disability.

Public Services

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 42 U.S.C. § 12132 — ADA Title II; 28 CFR § 35.136 — Service animals in government programs.

State and local public facilities, departments, agencies, boards, commissions, and public corporations may not deny access or provide adverse or unequal treatment because of disability. Federal ADA Title II supplies an additional layer of protection for state and local government programs.

Places of Public Accommodation

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; NDDOLHR — Public Accommodation.

North Dakota’s civil-rights definition broadly reaches businesses and facilities offering goods, services, facilities, privileges, or advantages to the public, subject to statutory exclusions. The Department of Labor and Human Rights lists examples such as restaurants, hotels, theaters, doctors’ offices, pharmacies, retail stores, museums, private schools, and daycare centers.

Common Carriers

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 35.136 — Service animals in government programs; 28 CFR § 36.302(c) — Service animals in public accommodations.

Chapter 25-13 expressly includes common carriers. Local buses, taxis, and similar carriers also may be covered by federal transportation and ADA requirements. A carrier may enforce neutral safety and control rules but may not impose an automatic animal fee on a protected team.

Healthcare-Provider Facilities

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

North Dakota expressly includes facilities of a healthcare provider. Access ordinarily extends to waiting rooms, examination rooms, clinics, pharmacies, and other patient areas unless a specific location presents a legitimate sterile-field, safety, or fundamental-alteration concern.

All Places Generally Open to the Public

Governing authorities: North Dakota Century Code — Chapter 25-13.

The state statute is not limited to a short list of business types. It also reaches places to which the public is generally invited, reinforcing protection across ordinary commerce, recreation, civic life, services, and community activities.

No Extra Charge

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A covered place may not require an extra payment merely because the service animal accompanies the individual. The prohibition applies to animal admission charges and similarly labeled fees. Actual damage remains a separate issue.

No Segregated Seating Requirement

Governing authorities: 42 U.S.C. § 12182 — ADA Title III; 28 CFR § 36.302(c) — Service animals in public accommodations; N.D.C.C. ch. 14-02.4 — Human Rights.

A handler generally must be allowed to use the same areas as other patrons. A business may not routinely relegate service-dog teams to a patio, back room, isolated table, special entrance, or inferior service area merely because the dog is present.

Immediate Custody and Proximity

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

The service dog ordinarily remains with the handler and under control. Staff should not require the dog to be left outside, placed in a carrier, surrendered to an employee, or separated from the handler as a routine condition of entry.

No Forced Interaction with the Dog

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; North Dakota Century Code — Chapter 25-13.

Access does not require employees or patrons to pet, feed, hold, supervise, photograph, or interact with the dog. Respectful noninterference helps the dog remain focused on disability-related work.

Breed-Based Exclusion Is Improper

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.208 — Direct threat.

A covered entity cannot exclude a service dog solely because of breed, size, muscular appearance, or local reputation. The entity may act on actual uncontrolled behavior or a genuine individualized direct threat.

No Mandatory Public-Access Paperwork

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

Completed service-dog access under the ADA cannot be conditioned on medical letters, training records, vaccination papers at the door, certification, registration, or a purchased identification card. Neutral animal-health laws may be enforced through ordinary channels, not as a disability-specific access test.

Trainer Access Under § 25-13-02.1

Governing authorities: North Dakota Century Code — Chapter 25-13.

A trainer with a service animal in training may enter the same categories of public places when the trainer provides onsite notice, wears the required nationally recognized program photo identification, and accepts liability for damage. The manager may not deny admission without good cause.

Onsite Notice Requirement

Governing authorities: North Dakota Century Code — Chapter 25-13.

The trainer must notify an onsite manager that a service animal in training is being brought onto the premises. The statute does not describe a lengthy advance-application process; it calls for notice to the onsite manager in connection with entry.

Program-Issued Photo Identification

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

The in-training statute requires the trainer to wear a photo identification card issued by a nationally recognized service-animal training program. This requirement belongs to the special training-access route and must not be demanded from a completed service-dog handler under the ADA.

Good Cause for Denial Is Not Defined

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.208 — Direct threat.

Section 25-13-02.1 says the onsite manager may not deny admission without good cause but does not define the phrase. Any decision should be tied to actual conduct, safety, facility limitations, failure to meet statutory conditions, or another legally supportable reason—not mere discomfort with disability or animals.

Criminal Denial Provision Excludes Trainer Denials

Governing authorities: North Dakota Century Code — Chapter 25-13.

The class A misdemeanor in § 25-13-04 expressly states that it does not apply to a denial of admission under § 25-13-02.1. That limitation should not be hidden. It does not necessarily erase every other possible remedy, but the specific criminal denial provision does not cover the trainer-access section.

Public-Access Advertising

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

North Dakota also prohibits advertising or publicizing that patronage by people with physical or mental disabilities is unwelcome, objectionable, unacceptable, or not solicited. A posted “no animals” rule must be applied consistently with service-animal law.

Retaliation and Interference

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; North Dakota Century Code — Chapter 25-13.

The Human Rights Act prohibits threats, retaliation, or discrimination against a person who opposes unlawful discrimination or participates in a complaint, investigation, hearing, or litigation. Chapter 25-13 separately criminalizes interference with protected service-animal access and working service animals.

Federal and State Rights Operate Independently

Governing authorities: North Dakota Century Code — Chapter 25-13; 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III.

A person may have rights under both state and federal law. The more protective applicable rule generally should be honored, and a narrow state training condition should not be used to reduce completed-dog rights created by federal law.

Chapter 04 — North Dakota Public Access Rights ServiceAnimalAlert.com
Chapter 05 Federal Questions and Documentation Rules

Only Two Questions in Ordinary Public Access

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs; U.S. Department of Justice — Service Animals FAQ.

When the disability-related need and task are not obvious, staff generally may ask only whether the dog is required because of a disability and what work or task the dog has been trained to perform.

Do Not Ask When the Answers Are Obvious

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

When it is readily apparent that the dog is trained to guide a blind person, pull a wheelchair, or perform another visible disability-related function, staff ordinarily should not ask the two questions.

No Diagnosis Demand

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

Staff may not ask the handler to identify the diagnosis, describe symptoms in detail, explain medical history, or prove the severity of the disability as a condition of ordinary public access.

No Medical Records at the Door

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

A business may not require a doctor’s letter, disability-benefit decision, prescription, treatment record, or other medical documentation for routine ADA public access. Housing, employment, and airline procedures differ.

No Certification Demand

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

There is no federally recognized mandatory service-dog certification for public access. A business cannot insist on a certificate from a professional trainer or private registration company.

No North Dakota Training-Program ID for a Completed Dog

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

The photo-identification rule in § 25-13-02.1 applies to a trainer using the state in-training provision. It is not a completed-dog credential and may not be demanded from an owner-trained service-dog handler relying on ordinary ADA access.

No Task Demonstration

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

Staff may not require the dog to perform the task on command, stage a medical event, guide through an obstacle course, or otherwise demonstrate training at the door.

No Trainer Résumé

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.104 — ADA Title III definitions.

A completed dog’s status does not depend on identifying the trainer, producing training hours, naming a school, or providing a training curriculum.

The First Question Concerns Disability Need

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

The first permissible question asks whether the dog is required because of a disability. It does not authorize a demand for the nature of the disability.

The Second Question Concerns Trained Work

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

The second permissible question asks what work or task the dog has been trained to perform. A concise description of the trained action is generally sufficient; the handler need not disclose private medical details.

Vague Answers May Be Clarified

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 36.104 — ADA Title III definitions.

An answer such as “emotional support” or “he helps me” may not identify trained work. Staff may ask for a clearer description of the action the dog is trained to take, while still avoiding diagnosis questions.

Hidden Disability Is Still Disability

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; N.D.C.C. ch. 14-02.4 — Human Rights.

The absence of visible equipment, mobility aids, scars, or symptoms does not justify demanding medical proof. Psychiatric, neurological, sensory, metabolic, and other disabilities may be nonvisible.

No Special Words Are Required

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ.

A handler does not have to recite statutory language or use the phrase “reasonable modification.” The substance of the answer matters: disability need and trained work or tasks.

A Card Does Not End Lawful Inquiry

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations.

Showing an educational card does not replace the two lawful questions when they are permitted. The card may organize information, but staff may still ask the federally allowed questions.

A Card Is Not a License to Ignore Conduct

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 36.208 — Direct threat.

Even a legitimate team remains subject to control, housebreaking, actual-damage, direct-threat, and other lawful individualized rules. Documentation does not immunize misconduct.

Housing Documentation Rules Differ

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property; N.D.C.C. ch. 14-02.5 — Housing Discrimination; HUD FHEO Notice 2020-01 — Assistance Animals.

North Dakota housing law may permit reliable supporting documentation when a tenant seeks an animal accommodation under a no-pets policy and the disability or disability-related need is not readily apparent or already known.

Employment Documentation Rules Differ

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

An employer may engage in an individualized accommodation process and may request reasonable documentation when disability or need is not obvious. Workplace access is not governed by the restaurant-door two-question limit.

Airline Forms Are a Separate Federal System

Governing authorities: 14 CFR Part 382 — Air Carrier Access Act regulations; U.S. DOT — Service Animal Air Transportation Forms.

Airlines may require the U.S. Department of Transportation service-animal air transportation form and, for long flights, a relief-attestation form. Airport-terminal access and aircraft boarding should not be confused.

Chapter 05 — Federal Questions and Documentation Rules ServiceAnimalAlert.com
Chapter 06 Owner-Trained Service Dogs & Dogs in Training

A Person with a Disability May Train the Person’s Own Dog

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.104 — ADA Title III definitions.

Federal law expressly permits owner training. A person may select, shape, proof, and maintain the dog’s disability-related work without hiring a professional trainer. This can expand access for people whose needs, finances, geography, culture, or disabilities make a traditional program impractical.

Owner Training Empowers Individual Choice

Governing authorities: U.S. Department of Justice — Service Animals FAQ.

Owner training allows the handler to tailor tasks to lived disability needs, train in the environments actually used, and build communication with the dog over time. The law evaluates the resulting trained work and behavior rather than treating one training business model as the only legitimate path.

North Dakota’s Completed Definition Does Not Name a Required School

Governing authorities: North Dakota Century Code — Chapter 25-13.

The state definition asks whether the dog is trained to do work, perform tasks, or provide assistance for an individual with a disability. It does not say that a completed dog must be supplied or certified by a nationally recognized program.

Owner Training Is Not Automatic Access

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 36.302(c) — Service animals in public accommodations.

A person cannot create public-access status merely by declaring an intent to train. Before claiming completed ADA status, the dog must actually perform trained disability-related work and must be under control and housebroken. Training method and completed legal status are different questions.

Professional Trainers Remain Optional and Valuable

Governing authorities: U.S. Department of Justice — Service Animals FAQ.

Nothing prevents a handler from using a professional trainer, nonprofit program, behavior consultant, or task specialist. Professional support may improve safety, public behavior, problem solving, or advanced task work, but it is not a universal legal prerequisite for a completed service dog.

Completed Status Requires Trained Work

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions.

A dog is not complete merely because it behaves calmly in public. It must be individually trained to perform work or tasks directly related to the handler’s disability. Public behavior and task reliability are both important, but they serve different functions.

Public Behavior Is Part of Responsible Training

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A responsible training plan develops housebreaking, control, neutrality, recovery from distraction, safe movement, and the ability to perform tasks in real environments. The ADA does not prescribe a single test, but poor control can lead to lawful removal even when task training exists.

North Dakota Separately Protects Certain Animals in Training

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

The ADA itself does not require businesses to admit dogs that are still in training. North Dakota adds a state-law right for a trainer and unfinished service animal when the requirements of § 25-13-02.1 are met.

The Trainer Must Notify an Onsite Manager

Governing authorities: North Dakota Century Code — Chapter 25-13.

Before relying on the state in-training provision, the trainer must notify an onsite manager that the service animal in training is being brought onto the premises. The trainer should communicate calmly and accurately that the animal is still in training.

The Trainer Must Wear Program-Issued Photo Identification

Governing authorities: North Dakota Century Code — Chapter 25-13.

The statute requires a photo identification card issued by a nationally recognized service-animal training program. A generic online card, homemade badge, educational card, or ordinary employee identification does not necessarily satisfy that specific language.

Owner-Trainers Without the Required Program ID

Governing authorities: North Dakota Century Code — Chapter 25-13.

An owner-trainer who does not have the required program-issued photo identification should not assume § 25-13-02.1 guarantees access for an unfinished dog. The person may train in pet-permitted locations, by agreement, or through other lawful opportunities until the dog is completed, but should not misstate the narrow state provision.

The In-Training Requirement Does Not Become a Completion Requirement

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

The fact that North Dakota requires program identification during protected training does not mean a completed owner-trained dog must later obtain the same identification. The two legal categories must remain separate.

Trainer Liability for Damage

Governing authorities: North Dakota Century Code — Chapter 25-13.

A trainer using § 25-13-02.1 is liable for damage caused by the service animal in training. This supports responsible selection of training environments and prompt response to any actual damage.

Manager May Not Deny Without Good Cause

Governing authorities: North Dakota Century Code — Chapter 25-13.

After receiving the required notice, the onsite manager may not deny admission without good cause. Because the statute does not define good cause, trainers and managers should focus on compliance with the statutory conditions, actual behavior, legitimate safety concerns, and facility-specific facts.

The Specific Criminal Denial Penalty Does Not Apply to § 25-13-02.1

Governing authorities: North Dakota Century Code — Chapter 25-13.

North Dakota expressly excludes trainer-access denials from the class A misdemeanor provision in § 25-13-04. The training right remains in the statute, but the ordinary criminal denial penalty is written to exclude that category.

Training Must Be Genuine

Governing authorities: North Dakota Century Code — Chapter 25-13.

The protected purpose is actual service-animal training. Bringing an ordinary pet into a restricted location merely for socialization, convenience, or companionship while using service-animal language can create legal and credibility problems.

Do Not Rush Completion

Governing authorities: 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 36.302(c) — Service animals in public accommodations.

Completion should reflect reliable disability-related work and responsible public behavior across the settings the team will use. A training schedule, vest, age milestone, or single successful outing does not automatically establish readiness.

Training Records Can Be Useful but Are Not Door Credentials

Governing authorities: U.S. Department of Justice — Service Animals FAQ; 28 CFR § 36.302(c) — Service animals in public accommodations.

Handlers may keep private logs, task videos, veterinary records, or professional evaluations for planning and dispute resolution. These materials can be useful evidence in some contexts, but ordinary public accommodations may not demand them as a condition of ADA access.

Housing During Training

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property; HUD FHEO Notice 2020-01 — Assistance Animals.

Housing law may require accommodation of an animal that assists a person with a disability even when the animal is not a completed ADA service dog. The housing request should be analyzed under fair-housing standards and North Dakota’s documentation rules rather than the public-training statute alone.

Workplace Training and Accommodation

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

An employee seeking to bring an animal that is still being trained should use the employer’s accommodation process. Title I does not create an automatic public-training right in employee-only areas; the employer may evaluate effectiveness, risk, disruption, and reasonable alternatives.

Chapter 06 — Owner-Trained Service Dogs & Dogs in Training ServiceAnimalAlert.com
Chapter 07 Access in Specific Public Settings

Restaurants and Cafés

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations; FDA Food Code — Live animals in food establishments.

A service dog generally may accompany the handler in customer dining areas. Food-safety rules permit service animals where live animals otherwise are restricted. The dog is not entitled to enter food-preparation areas open only to employees when customers are not normally allowed there.

Grocery Stores and Food Markets

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations; FDA Food Code — Live animals in food establishments.

Customer shopping areas are covered public accommodations. A service dog may accompany the handler while remaining under control and away from food displays as reasonably necessary. The presence of unpackaged food does not create a blanket exclusion.

Commercial Kitchens

Governing authorities: FDA Food Code — Live animals in food establishments; 42 U.S.C. §§ 12111–12117 — ADA Title I.

Employee-only kitchens and sterile food-preparation zones require a setting-specific analysis. A customer has no general right to enter an area closed to customers, while an employee’s request is handled through workplace accommodation law.

Outdoor Dining

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; N.D.C.C. ch. 14-02.4 — Human Rights.

A business cannot force every service-dog team to use a patio when indoor dining is available to other patrons. Outdoor seating may be chosen voluntarily or used as a lawful alternative only when consistent with equal access and the facts.

Hotels and Motels

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

Lodging providers generally must admit service dogs without pet fees, pet-room restrictions, or animal deposits. The dog may accompany the guest in areas open to other guests. Actual damage may be charged under neutral policies.

Short-Term Lodging and Vacation Rentals

Governing authorities: 42 U.S.C. § 12182 — ADA Title III; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections.

Many short-term lodging operations are covered by public-accommodation or fair-housing rules depending on their structure and use. Hosts should not assume a platform’s pet setting determines legal obligations.

Retail Stores

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A service dog may accompany the handler in ordinary shopping areas. Staff may address actual out-of-control behavior or a direct threat but may not rely on breed or appearance.

Shopping Centers

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 28 CFR § 36.302(c) — Service animals in public accommodations.

Common areas and individual stores may each have obligations. A mall security policy cannot override the rights applicable to a covered store or government service.

Theaters and Cinemas

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; North Dakota Century Code — Chapter 25-13.

A service dog may remain with the handler in seating and circulation areas. Staff may work with the handler on safe placement that does not block aisles without segregating the person or charging for extra space.

Concerts, Arenas, and Stadiums

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 36.208 — Direct threat.

Crowd density, noise, and security screening do not create an automatic exclusion. Venue staff may coordinate safe placement and screen equipment while preserving equal access and avoiding unnecessary separation.

Museums, Libraries, and Cultural Institutions

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 28 CFR § 35.136 — Service animals in government programs; 28 CFR § 36.302(c) — Service animals in public accommodations.

Public and private cultural facilities generally must allow service dogs in visitor areas. Restrictions should be limited to genuinely sensitive zones where the individual animal would create a specific risk or fundamental alteration.

Hospitals and Clinics

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

North Dakota expressly covers healthcare-provider facilities. Service dogs generally may enter patient and visitor areas unless a specific location presents a legitimate sterile-field, infection-control, or safety concern that cannot be mitigated.

Emergency Rooms

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 35.136 — Service animals in government programs.

An emergency department should preserve the team when feasible while prioritizing urgent medical care. Staff may arrange temporary separation if necessary for treatment or safety and should support reunification when practicable.

Ambulances and Emergency Transport

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 28 CFR § 35.136 — Service animals in government programs.

Space, equipment, patient condition, and responder safety may affect whether the dog can ride in the same vehicle. A separate transport plan should be considered rather than abandoning the animal or denying needed care.

Dental and Outpatient Offices

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

A service dog generally may accompany the patient in waiting and treatment areas unless its presence would create a specific safety or sterile-field problem. A blanket medical-office ban is inconsistent with North Dakota’s express healthcare-facility coverage.

Pharmacies

Governing authorities: NDDOLHR — Public Accommodation; 28 CFR § 36.302(c) — Service animals in public accommodations.

Pharmacies are public accommodations, and a service dog ordinarily may accompany the handler in customer areas. Staff should not require the dog to wait outside because medications or food products are sold.

Schools and Classrooms

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 29 U.S.C. § 794 — Rehabilitation Act § 504; 34 CFR Part 104 — Section 504 education regulations; 34 CFR Part 300 — IDEA regulations.

Public schools are governed by ADA Title II and Section 504, and disability-related animal access may also intersect with IDEA services. A student’s educational plan cannot automatically replace or waive independent civil-rights protections.

Colleges and Universities

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III; 29 U.S.C. § 794 — Rehabilitation Act § 504; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

Public colleges are covered by Title II and Section 504; private colleges may be covered by Title III and Section 504 when receiving federal funds. Residence halls also raise housing issues distinct from classroom access.

Private Schools and Daycare

Governing authorities: NDDOLHR — Public Accommodation; N.D.C.C. ch. 14-02.4 — Human Rights; 28 CFR § 36.302(c) — Service animals in public accommodations.

North Dakota identifies private schools and daycare among public-accommodation examples. Religious exemptions, age, supervision, and legitimate safety concerns may require fact-specific analysis, but disability stereotypes are not enough.

Government Offices

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 42 U.S.C. § 12132 — ADA Title II; 28 CFR § 35.136 — Service animals in government programs.

State and local offices must provide equal program access under the Human Rights Act and ADA Title II. Security procedures should accommodate the service dog and avoid demanding public-access documentation not permitted by federal regulation.

Courthouses and Security Screening

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 28 CFR § 35.136 — Service animals in government programs.

A service dog may pass through lawful security screening with the handler. Courts may control movement and courtroom procedure, but disability access should be addressed through individualized measures rather than a blanket animal ban.

Police Encounters

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 35.136 — Service animals in government programs.

Officers may address immediate safety, investigate suspected crimes, and enforce neutral laws, while also recognizing that service-animal status does not depend on a card. Interference with a working service animal and denial of protected access can carry state consequences.

Jails and Detention Facilities

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 42 U.S.C. § 12132 — ADA Title II.

Correctional settings involve security and statutory exclusions that differ from ordinary public services. An arrested or detained person’s service-animal needs require individualized planning, but access may be limited by legitimate custody and safety requirements.

Public Parks and Recreation

Governing authorities: 28 CFR § 35.136 — Service animals in government programs; North Dakota Century Code — Chapter 25-13.

Service dogs generally may accompany handlers in public parks, trails, recreation centers, and spectator areas even when pets are restricted. Wildlife, environmental, and safety rules may be applied in a nondiscriminatory manner.

Pools and Aquatic Facilities

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

A service dog may remain on the pool deck and in other public areas but generally is not required to be allowed in the water. Staff should provide access to programs while managing sanitation and safety through the narrowest reasonable approach.

Gyms and Fitness Centers

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 36.208 — Direct threat.

A service dog may accompany the handler in workout and circulation areas when it can be positioned safely. Equipment hazards should be addressed through placement and communication rather than automatic exclusion.

Salons and Personal-Service Businesses

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 28 CFR § 36.302(c) — Service animals in public accommodations.

Customer areas of salons and similar businesses are public accommodations. Chemical use, sharp tools, or confined workstations may justify reasonable positioning but not a blanket ban based only on the presence of a dog.

Taxis and Rideshare Services

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.302(c) — Service animals in public accommodations.

Drivers and transportation providers generally may not refuse a passenger because of a service dog or impose an animal surcharge. Safety concerns must be based on the actual animal and vehicle circumstances.

Buses, Rail, and Local Transit

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 35.136 — Service animals in government programs.

Common carriers and public transit systems are covered by state and federal law. A service dog ordinarily rides with the passenger without an extra animal fare and under the passenger’s control.

Airports Versus Aircraft

Governing authorities: 28 CFR § 35.136 — Service animals in government programs; 28 CFR § 36.302(c) — Service animals in public accommodations; 14 CFR Part 382 — Air Carrier Access Act regulations.

Airport terminals are generally governed by ADA rules depending on the responsible entity. Boarding and travel inside the aircraft are governed by the Air Carrier Access Act regulations. The inquiry and form rules are not identical.

Air Travel Forms

Governing authorities: 14 CFR Part 382 — Air Carrier Access Act regulations; U.S. DOT — Service Animal Air Transportation Forms.

An airline may require DOT service-animal forms addressing health, behavior, training, and relief on long flights. Private registry cards are not substitutes for the federal forms an airline lawfully requires.

Religious Organizations

Governing authorities: 42 U.S.C. § 12182 — ADA Title III.

ADA Title III generally exempts religious organizations and places of worship, although other laws, contracts, or voluntary policies may apply. A government-run activity held at a religious site may present a different analysis.

Private Clubs

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; 42 U.S.C. § 12182 — ADA Title III.

A genuinely private club may fall outside some public-accommodation provisions, but a facility may become covered during periods when it offers goods or services to the general public. North Dakota’s Human Rights Act contains a similar distinction.

Workplaces

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

Employee-only areas are governed primarily by employment accommodation law, not the public-door two-question rule. The employee and employer may discuss disability-related need, effectiveness, care, safety, and workplace operations.

Emergency Shelters

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections.

Government and covered private shelters should plan for service animals and avoid separating a person from the dog unless genuinely necessary. Housing-style assistance-animal principles may also apply in longer-term residential programs.

Chapter 07 — Access in Specific Public Settings ServiceAnimalAlert.com
Chapter 08 Criminal Penalties, Civil Remedies & Enforcement

Knowingly Misrepresenting a Pet Is an Infraction

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

An individual commits an infraction when, in an attempt to gain admission to a public place under chapter 25-13 or obtain a reasonable housing accommodation under § 47-16-07.5, the individual knowingly makes a false claim that a pet is a service animal.

The Offense Requires a Knowing False Claim

Governing authorities: North Dakota Century Code — Chapter 25-13.

The statute is not written to punish a good-faith misunderstanding about a complicated legal category. It targets a knowing false claim about a pet made to obtain public access or a housing accommodation.

Infraction Maximum Penalty

Governing authorities: N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

Under the general sentencing statute, an infraction may carry a maximum fine of one thousand dollars. Repeat infraction treatment can change under the conditions stated in § 12.1-32-01, so the current sentencing text should be reviewed in any actual case.

Wrongful Denial or Interference Is a Class A Misdemeanor

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

A person who denies or interferes with admittance to or enjoyment of the public places and facilities protected by § 25-13-02, or otherwise interferes with the rights of a blind or visually impaired individual or an individual accompanied by a service animal, commits a class A misdemeanor.

Trainer Denials Are Expressly Excluded from § 25-13-04

Governing authorities: North Dakota Century Code — Chapter 25-13.

The criminal denial section states that it does not apply to a denial of admission under the trainer-and-animal-in-training provision. The distinction is important and should be disclosed rather than implying that all trainer disputes carry the same criminal penalty.

Class A Misdemeanor Maximums

Governing authorities: N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

North Dakota’s general sentencing statute authorizes up to three hundred sixty days of imprisonment, a fine up to three thousand dollars, or both for a class A misdemeanor, unless another provision controls the sentence.

Willful Killing or Injury Is a Class C Felony

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

A person who willfully and unjustifiably kills, shoots, tortures, torments, beats, kicks, strikes, mutilates, disables, or otherwise injures a service animal commits a class C felony and is subject to a civil penalty up to ten thousand dollars.

Class C Felony Maximums

Governing authorities: N.D.C.C. ch. 12.1-32 — Penalties and Sentencing; North Dakota Century Code — Chapter 25-13.

The general maximum for a class C felony is five years of imprisonment, a fine up to ten thousand dollars, or both. Section 25-13-06 also supplies its own civil-penalty language.

Harassment, Taunting, or Provocation

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

Willfully harassing, taunting, or provoking a service animal is a class A misdemeanor and may carry a civil penalty up to five thousand dollars. Conduct need not cause physical injury to interfere seriously with a working team.

Interference with a Working Service Animal

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

Willfully interfering with a service animal while it is working is also a class A misdemeanor and may carry a civil penalty up to five thousand dollars. Distracting, blocking, grabbing, releasing, or deliberately disrupting a dog can create danger even without visible injury.

Veterinary End-of-Life Exception

Governing authorities: North Dakota Century Code — Chapter 25-13.

The specific service-animal injury statute does not apply to a veterinarian who ends the life of a service animal to relieve undue suffering and pain. The exception is narrow and does not authorize unrelated mistreatment.

General Animal-Cruelty Laws May Also Apply

Governing authorities: N.D.C.C. ch. 36-21.2 — Treatment of Animals; North Dakota Century Code — Chapter 25-13.

North Dakota’s general animal-treatment chapter separately addresses neglect, abuse, cruelty, and abandonment. Depending on the conduct, those provisions may overlap with or supplement the service-animal-specific offense.

Roadway Civil Liability

Governing authorities: North Dakota Century Code — Chapter 25-13.

A driver approaching a blind or visually impaired person using a qualifying cane or accompanied by a service animal must take all reasonable precautions to avoid injury. A driver who fails to do so is liable to the individual for resulting injury.

Absence of Cane or Animal Is Not Evidence of Fault

Governing authorities: North Dakota Century Code — Chapter 25-13.

North Dakota expressly states that failure to carry a cane or failure to be accompanied by a service animal does not by itself establish fault. The person retains the rights and privileges conferred on others.

Human Rights Complaint or Civil Action

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; NDDOLHR — File a Human Rights Intake Complaint; NDDOLHR — Discrimination FAQ.

A person alleging public-accommodation or public-service discrimination may file with the Department of Labor and Human Rights or bring a district-court action within the time allowed by § 14-02.4-19. The state statute identifies a 180-day period for public-accommodation and public-service claims.

Public-Accommodation Filing Period Is Short

Governing authorities: NDDOLHR — Discrimination FAQ; N.D.C.C. ch. 14-02.4 — Human Rights.

The North Dakota Department of Labor and Human Rights advises that public-accommodation and public-service charges must be filed no later than 180 days from the last date of harm. Prompt action is important because evidence and remedies can be lost.

State Human Rights Remedies

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

When a violation is found, the department or court may issue injunctions, equitable relief, and limited backpay where applicable. A court may award reasonable attorney’s fees to the prevailing party under the conditions stated in the Human Rights Act.

Retaliation Is Separately Prohibited

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Threats, retaliation, or discrimination against a person who opposes unlawful discrimination or participates in an investigation, hearing, or litigation are separate discriminatory practices. A handler should document retaliatory statements and actions as well as the original denial.

Housing Fraud Penalties

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

A person who knowingly falsely claims a disability requiring a service or assistance animal, or knowingly provides fraudulent supporting documentation to obtain a housing accommodation, commits an infraction under § 47-16-07.6.

Eviction and Damage Fee for Fraudulent Documentation

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

After a guilty plea or conviction under § 47-16-07.6, a lessor may evict the lessee and may recover a damage fee not exceeding one thousand dollars when the lessee provided fraudulent disability documentation. This is distinct from a lawful tenant’s accommodation rights.

Housing Discrimination Enforcement

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; NDDOLHR — Housing.

Housing complaints may be filed with the Department of Labor and Human Rights. The state housing chapter provides investigation, conciliation, reasonable-cause, administrative-hearing, judicial-election, injunction, damages, civil-penalty, attorney-fee, and interference provisions.

Housing Complaint Deadline

Governing authorities: NDDOLHR — Housing; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

The Department advises that a housing discrimination complaint must be filed no later than one year from the last date of harm. Federal fair-housing deadlines and court deadlines should also be checked independently.

Federal Enforcement Remains Available

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; 42 U.S.C. §§ 12111–12117 — ADA Title I.

ADA public-access complaints may be pursued through the U.S. Department of Justice or private litigation where authorized. Housing claims may involve HUD, and employment claims may involve the EEOC. State remedies do not automatically replace federal remedies.

Preserve Evidence Promptly

Governing authorities: NDDOLHR — File a Human Rights Intake Complaint; NDDOLHR — Discrimination FAQ.

Useful evidence can include the date, time, location, names, exact statements, witnesses, policies, receipts, video, photographs, communications, requested accommodation, dog behavior, and any resulting expense or injury. Preserve evidence lawfully and avoid escalating the encounter.

Chapter 08 — Criminal Penalties, Civil Remedies & Enforcement ServiceAnimalAlert.com
Chapter 09 Housing Rights

Housing Is Not Governed by the Restaurant Rule

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals.

The ADA’s two-question public-access rule does not control a rental application or ongoing tenancy. Housing uses the North Dakota Housing Discrimination Act, federal Fair Housing Act, rental statutes, and applicable program rules.

North Dakota Housing Discrimination Act

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination.

North Dakota prohibits denying or making unavailable a dwelling because of disability and prohibits unequal terms, conditions, privileges, services, or facilities. Disability discrimination includes refusing a reasonable accommodation in rules, policies, practices, or services when necessary for equal use and enjoyment.

Federal Fair Housing Act

Governing authorities: 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

The federal Fair Housing Act separately prohibits disability discrimination and may require reasonable accommodation of assistance animals. State and federal coverage, exemptions, procedures, and remedies should be considered together.

Assistance Animals Are Broader Than ADA Service Dogs

Governing authorities: HUD FHEO Notice 2020-01 — Assistance Animals; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

Housing may protect an animal that performs work, provides assistance, or offers disability-related emotional support even when the animal is not a dog trained for ordinary ADA public access. The housing analysis concerns disability-related need and equal use of the dwelling.

No-Pets Policies May Need Modification

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; N.D.C.C. ch. 47-16 — Leasing of Real Property.

A housing provider may need to waive or modify a no-pets rule for a service or assistance animal. The animal is not treated as an ordinary pet when it is required as a reasonable accommodation for a person with a disability.

Pet Security Deposits

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

North Dakota permits a pet security deposit for an animal that is not a service animal or companion animal required by a tenant with a disability as a reasonable accommodation. The statute therefore distinguishes ordinary pets from protected disability-related animals.

Actual Damage Remains Recoverable

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

A lawful accommodation does not excuse actual property damage. A housing provider may pursue damage remedies under neutral lease and property law, but may not impose an automatic pet deposit merely because a protected assistance animal is present.

Reliable Supporting Documentation

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

When a rental dwelling has a no-pets policy and the tenant seeks a service or assistance animal accommodation, North Dakota permits the landlord to request reliable supporting documentation if disability or disability-related need is not readily apparent or already known.

What the Documentation Must Confirm

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

The state statute says reliable supporting documentation must confirm the tenant’s disability and the relationship between the disability and the need for the requested accommodation. It does not authorize unlimited access to unrelated medical records.

Who May Provide Documentation

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

North Dakota states that reliable supporting documentation may be provided by a physician or medical professional who does not operate in the state solely to provide certification for service or assistance animals. The wording is designed to distinguish genuine clinical support from certificate-selling operations.

No Documentation When Need Is Readily Apparent or Known

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

A landlord may not require supporting documentation when the tenant’s disability or disability-related need for the service or assistance animal is readily apparent or already known to the landlord.

Internet Certificates Are Not Automatically Reliable

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property; HUD FHEO Notice 2020-01 — Assistance Animals.

A purchased internet certificate that merely results from payment or a brief questionnaire may not establish a reliable therapeutic relationship or disability-related need. Housing providers and tenants should focus on the state statute, HUD guidance, and actual reliable information.

Owner-Trained Dogs in Housing

Governing authorities: 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals; U.S. Department of Justice — Service Animals FAQ.

A housing accommodation does not depend on professional training when the animal otherwise meets the applicable housing standard. A completed owner-trained service dog can qualify, and a broader assistance animal may qualify even without public-access task training.

Animals Still in Training

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property; HUD FHEO Notice 2020-01 — Assistance Animals; North Dakota Century Code — Chapter 25-13.

An unfinished dog may be accommodated in housing when it provides or is expected to provide disability-related assistance under the applicable fair-housing analysis. The narrow public-training identification rule does not replace housing law.

Reasonable Rules

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections.

A housing provider may adopt reasonable rules concerning control, waste disposal, health, safety, and property protection when those rules do not operate as disguised pet restrictions or disability discrimination.

Direct Threat and Substantial Property Damage

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; HUD FHEO Notice 2020-01 — Assistance Animals.

North Dakota’s housing chapter does not require a dwelling to be made available when the individual’s tenancy would constitute a direct threat to others or result in substantial physical damage to others’ property. The assessment should rely on individualized evidence and possible mitigation, not breed stereotypes.

Breed and Insurance Concerns

Governing authorities: 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals.

A housing provider should investigate whether an insurance issue is real, unavoidable, and specific rather than assuming that a breed label automatically defeats an accommodation. Alternatives, riders, other carriers, and individualized behavior evidence may be relevant.

Common Areas

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. § 3604(f) — Fair Housing Act disability protections.

A reasonable accommodation generally includes meaningful use and enjoyment of the dwelling and associated common areas. A provider should not confine the animal to the interior of the unit if doing so defeats the accommodation.

Request Timing

Governing authorities: HUD FHEO Notice 2020-01 — Assistance Animals; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

A tenant may request an accommodation before moving in, during tenancy, after a policy conflict, or in response to an enforcement notice. Early communication can reduce conflict, but a late request should not be rejected solely because it was not made at lease signing.

Interactive Evaluation

Governing authorities: HUD FHEO Notice 2020-01 — Assistance Animals; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

The housing provider should evaluate the request promptly, identify missing reliable information, consider alternatives, and avoid unnecessary delay. The process should focus on equal use and enjoyment rather than forcing the tenant to disclose a complete medical history.

Fraudulent Claims Are Separately Punished

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 47-16 — Leasing of Real Property; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

North Dakota distinguishes legitimate accommodation requests from knowing fraud. A knowing false claim that a pet is a service animal and fraudulent disability documentation can lead to an infraction, eviction, and a damage fee under the specific statutory conditions.

State Housing Complaint

Governing authorities: NDDOLHR — Housing; NDDOLHR — File a Human Rights Intake Complaint.

A buyer, tenant, former tenant, or prospective tenant may file a housing discrimination complaint with the North Dakota Department of Labor and Human Rights. The Department advises filing within one year of the last date of harm.

Housing Documentation Is Not Public-Access Documentation

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property; 28 CFR § 36.302(c) — Service animals in public accommodations; HUD FHEO Notice 2020-01 — Assistance Animals.

A letter that may be relevant to a housing accommodation does not become a restaurant credential. Conversely, the lack of a public-access certificate does not defeat a valid housing request. The two settings use different legal frameworks.

Chapter 09 — Housing Rights ServiceAnimalAlert.com
Chapter 10 Employment Protections

North Dakota Employment Protection

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; NDDOLHR — Employment Discrimination.

The North Dakota Human Rights Act prohibits adverse or unequal treatment in application, hiring, training, apprenticeship, tenure, promotion, compensation, layoff, and other terms or conditions of employment because of physical or mental disability. It also addresses reasonable accommodations for qualified individuals.

State-Supported Employment Policy

Governing authorities: North Dakota Century Code — Chapter 25-13.

Chapter 25-13 declares a state policy that individuals who are blind, visually impaired, or otherwise disabled should be employed in state service, political subdivisions, public schools, and other publicly funded employment on the same terms as nondisabled individuals unless the disability prevents performance of the work.

Federal ADA Title I

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship.

ADA Title I separately prohibits covered employers from discriminating against qualified individuals with disabilities and may require reasonable accommodation unless it would impose undue hardship or the person cannot perform essential job functions even with accommodation.

Workplace Access Is Not the Two-Question Rule

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship.

An employer may need more information than a restaurant may request. The employment process may address disability, functional limitations, effectiveness of the animal, workplace risks, care and supervision, and possible alternatives while preserving confidentiality.

Employee Notice and Cooperation

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

An employee should communicate that a workplace change is needed because of a medical condition or disability. No special legal phrase is required, but clear information helps begin the accommodation process.

Employer Investigation Duty

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

The employer should engage in a good-faith individualized process, gather relevant information, identify essential job functions, consider the animal’s effectiveness, and evaluate alternatives rather than relying on an automatic no-animals rule.

Owner-Trained Dogs at Work

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; U.S. Department of Justice — Service Animals FAQ.

A workplace accommodation does not automatically require professional certification. An owner-trained dog may be effective. The employer may still ask for reasonable information demonstrating disability-related need and how the animal assists in the particular job setting.

Service Dog Versus Other Assistance Animal

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; 42 U.S.C. §§ 12111–12117 — ADA Title I.

Employment accommodation law is not always limited to the public-access service-dog definition. Depending on the facts, an employer may need to consider an animal that assists with disability even if it would not have automatic access as a customer-facing ADA service dog.

Reasonable Documentation

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; N.D.C.C. ch. 14-02.4 — Human Rights.

When disability or need is not obvious, an employer may request reasonable documentation about the existence of a covered disability and the functional need for accommodation. The request should be limited to relevant information and maintained confidentially.

Essential Job Functions

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship.

A service animal does not excuse failure to perform essential job functions. The accommodation inquiry asks whether the employee can perform those functions with the animal or another reasonable accommodation.

Undue Hardship

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; EEOC — Reasonable Accommodation and Undue Hardship.

An employer is not required to provide an accommodation that creates undue hardship. North Dakota’s state definition considers disruption, health or safety, business necessity, business size, type, financial resources, and the estimated cost and extent of the accommodation.

Direct Threat and Workplace Safety

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; 28 CFR § 36.208 — Direct threat.

A workplace restriction should be based on an individualized assessment of significant risk using objective evidence and consideration of mitigation. Generalized fear, assumptions about breed, or coworker preference is not enough.

Coworker Allergies

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship.

Allergies may require accommodation, but they do not automatically defeat the service-animal request. The employer should explore distance, schedules, air filtration, workspace changes, remote participation, and other measures that may accommodate both employees.

Coworker Fear

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship.

Fear that is not itself a disability usually does not justify excluding a service animal. A qualifying coworker disability should be evaluated through a separate accommodation process with an effort to avoid unnecessary exclusion of either employee.

Workplace Control and Care Plan

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship; 28 CFR § 36.302(c) — Service animals in public accommodations.

The employee ordinarily remains responsible for control, feeding, breaks, cleanup, and care. A practical plan can identify relief locations, emergency contacts, safe positioning, and how the animal will remain out of work pathways.

Trial Periods

Governing authorities: EEOC — Reasonable Accommodation and Undue Hardship.

A temporary trial period can help evaluate effectiveness and operational concerns when it is used in good faith and not as a pretext for delay. Objective observations should be documented, and successful performance should inform the final decision.

Confidentiality

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; EEOC — Reasonable Accommodation and Undue Hardship.

Medical and accommodation information should be kept confidential and separate from ordinary personnel records. Coworkers generally need only the operational information necessary to implement the accommodation.

State Remedies and Deadlines

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; NDDOLHR — Employment Discrimination; NDDOLHR — Discrimination FAQ.

Employment discrimination complaints under the North Dakota Human Rights Act generally use the state process and the time limits in § 14-02.4-19. Federal EEOC deadlines may differ. A person facing discipline or termination should verify both promptly.

Chapter 10 — Employment Protections ServiceAnimalAlert.com
Chapter 11 Important Legal Notice

Educational Reference—Not Legal Authority, Certification, or Government Identification

ServiceAnimalAlert organizes, summarizes, and links publicly available legal information. ServiceAnimalAlert is not the North Dakota Legislative Assembly, a court, a government agency, a licensing authority, a service-animal certifier, a registry, or the source of any legal right. The controlling authorities are the statutes, regulations, judicial decisions, and official agency materials applicable to the specific facts.

This material is educational and general. It is not individualized legal advice and does not create an attorney-client, agency, fiduciary, or government relationship.

  • Government-issued identification
  • Service-animal registration or certification
  • Proof that a person has a disability
  • Proof that an animal has completed required training
  • A substitute for the two lawful public-access questions
  • A substitute for an individualized conduct or direct-threat assessment
  • A guarantee of admission, accommodation, enforcement, or a particular legal outcome
  • Individualized legal advice

This Material Is Not Individualized Legal Advice

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination.

A legal result can depend on facts not captured by a general guide, including the setting, disability, training status, dog behavior, requested modification, safety evidence, available alternatives, coverage exemptions, procedural posture, and filing deadline. A concise index cannot replace advice from a qualified attorney familiar with the complete record.

The Card Is Not Government Identification

Governing authorities: U.S. Department of Justice — Service Animals FAQ.

A ServiceAnimalAlert card is privately produced educational material. It is not issued by North Dakota, the United States Department of Justice, HUD, DOT, a court, or any licensing authority, and it should never be presented as government identification.

The Card Is Not Certification or Registration

Governing authorities: North Dakota Century Code — Chapter 25-13; U.S. Department of Justice — Service Animals FAQ.

Possession, purchase, display, or distribution of a card does not certify or register an animal. North Dakota does not make a private card a completed-dog credential, and federal public-access rights do not depend on commercial registration.

The Card Is Not Proof of Disability

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination; 28 CFR § 36.104 — ADA Title III definitions.

The card does not establish that its holder has a physical or mental disability, has a record of disability, or qualifies under any particular statute. Disability status depends on the applicable law and actual facts.

The Card Is Not Proof of Training

Governing authorities: North Dakota Century Code — Chapter 25-13; 28 CFR § 36.104 — ADA Title III definitions; 28 CFR § 36.302(c) — Service animals in public accommodations.

The card does not show that a dog has learned disability-related work, is under control, is housebroken, has completed public training, or is affiliated with a nationally recognized program. Those matters require actual facts and, in some settings, lawful inquiry.

The Card Is Not a Substitute for the Two Lawful Questions

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 35.136 — Service animals in government programs.

When the disability-related function is not apparent, a covered entity may still ask the two questions permitted by federal law. Presenting the card does not require staff to skip lawful inquiry.

The Card Is Not a Substitute for Conduct Assessment

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; 28 CFR § 36.208 — Direct threat.

A covered entity may evaluate actual control, housebreaking, direct threat, and legitimate safety concerns. A card cannot excuse dangerous or disruptive conduct or prevent a lawful individualized response.

Public-Access Rights Do Not Depend on Carrying This Card

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; U.S. Department of Justice — Service Animals FAQ; North Dakota Century Code — Chapter 25-13.

Legitimate public-access rights arise from applicable law and actual disability-related training—not from possession of an educational product. A handler is not required to buy, carry, or display this card to obtain ordinary ADA access.

The Card Does Not Create Trainer or Handler Status

Governing authorities: North Dakota Century Code — Chapter 25-13.

Carrying a card does not make a person a trainer under § 25-13-02.1, satisfy the nationally recognized program photo-identification requirement, or establish that a person is lawfully handling a completed service dog.

The Card Does Not Establish In-Training Access

Governing authorities: North Dakota Century Code — Chapter 25-13.

North Dakota’s in-training right contains specific conditions. A ServiceAnimalAlert card is not the program-issued trainer photo identification described by the statute and does not replace onsite-manager notice or actual training.

Do Not Use Educational Material to Misrepresent an Animal

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 47-16 — Leasing of Real Property; N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

This material must not be used to knowingly make a false claim that a pet is a service animal, falsely claim disability-related housing need, or provide fraudulent documentation. North Dakota provides criminal and rental consequences for knowing misrepresentation.

No Guarantee of Admission, Accommodation, or Outcome

Governing authorities: NDDOLHR — File a Human Rights Intake Complaint; North Dakota Department of Labor and Human Rights.

ServiceAnimalAlert does not guarantee that a business, housing provider, employer, airline, officer, agency, or court will agree with a particular interpretation or reach a particular result. Rights may require explanation, permitted documentation, administrative filing, or court enforcement.

Laws and Procedures Change

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property.

Statutes, regulations, agency names, forms, deadlines, and interpretations can change. Readers should verify the current text of each linked authority before relying on a summary, especially when facing denial, housing conflict, employment action, injury, criminal accusation, or a filing deadline.

Different Settings Use Different Rules

Governing authorities: 28 CFR § 36.302(c) — Service animals in public accommodations; N.D.C.C. ch. 14-02.5 — Housing Discrimination; 42 U.S.C. §§ 12111–12117 — ADA Title I; 14 CFR Part 382 — Air Carrier Access Act regulations.

Ordinary public accommodations, government programs, housing providers, employers, schools, and airlines do not use identical animal definitions, questions, documentation procedures, or defenses. A rule from one setting should not be transferred automatically into another.

Federal, State, and Local Law May Overlap

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 42 U.S.C. § 12182 — ADA Title III; N.D.C.C. ch. 14-02.4 — Human Rights.

This index cannot resolve every preemption, coverage, or choice-of-law issue. Federal rights may apply independently of state law, and local rules may apply only when consistent with controlling disability law.

Safety and Responsibility Remain Essential

Governing authorities: 28 CFR § 36.208 — Direct threat; 28 CFR § 36.302(c) — Service animals in public accommodations.

Nothing in this material requires anyone to ignore an immediate, objectively supported safety emergency. Any restriction should be based on actual conduct, current objective evidence, and the narrowest lawful response—not breed, appearance, generalized fear, or assumptions about disability.

Use Primary Authorities

Governing authorities: North Dakota Century Code — Chapter 25-13; N.D.C.C. ch. 14-02.4 — Human Rights; N.D.C.C. ch. 14-02.5 — Housing Discrimination; N.D.C.C. ch. 47-16 — Leasing of Real Property.

Links are provided so readers can review the controlling text. Summaries may omit definitions, exceptions, cross-references, procedural rules, agency interpretations, and judicial decisions that alter the analysis.

ServiceAnimalAlert’s Limited Role

ServiceAnimalAlert is an educational publisher and advocacy-oriented information project. It is not a legislature, court, government agency, certifier, registry, law firm, or adjudicator, and it does not determine whether a person or animal has legal status.

Chapter 11 — Important Legal Notice ServiceAnimalAlert.com
Chapter 12 Legal References

North Dakota Century Code Chapter 25-13

Governing authorities: North Dakota Century Code — Chapter 25-13.

The principal state service-animal chapter contains legislative policy, definitions, public access, trainer access, misrepresentation, roadway protection, denial penalties, public-employment policy, and criminal protection for service animals.

N.D.C.C. § 25-13-01

Governing authorities: North Dakota Century Code — Chapter 25-13.

States North Dakota’s policy of encouraging blind, visually impaired, and otherwise physically disabled people to participate fully in social and economic life and remunerative employment.

N.D.C.C. § 25-13-01.1

Governing authorities: North Dakota Century Code — Chapter 25-13.

Defines service animal for chapter 25-13 as a dog trained to do work, perform tasks, or provide assistance for an individual with a disability.

N.D.C.C. § 25-13-02

Governing authorities: North Dakota Century Code — Chapter 25-13.

Creates the completed service-animal public-access right and prohibits an extra animal charge while preserving liability for damage.

N.D.C.C. § 25-13-02.1

Governing authorities: North Dakota Century Code — Chapter 25-13.

Creates the separate in-training access route requiring onsite notice, program-issued trainer photo identification, and damage liability; denial may not occur without good cause.

N.D.C.C. § 25-13-02.2

Governing authorities: North Dakota Century Code — Chapter 25-13.

Classifies a knowing false claim that a pet is a service animal, made to gain public access or a housing accommodation, as an infraction.

N.D.C.C. § 25-13-03

Governing authorities: North Dakota Century Code — Chapter 25-13.

Requires reasonable roadway precautions around specified blind or visually impaired pedestrians and service-animal users and preserves civil liability for resulting injury.

N.D.C.C. § 25-13-04

Governing authorities: North Dakota Century Code — Chapter 25-13.

Makes wrongful denial or interference with specified completed-team rights a class A misdemeanor and expressly excludes trainer-access denials under § 25-13-02.1.

N.D.C.C. § 25-13-05

Governing authorities: North Dakota Century Code — Chapter 25-13.

States equal public-employment policy for blind, visually impaired, and otherwise disabled people, subject to ability to perform the work.

N.D.C.C. § 25-13-06

Governing authorities: North Dakota Century Code — Chapter 25-13.

Creates felony and misdemeanor protection against killing, injury, harassment, provocation, and interference with a working service animal, with civil penalties.

North Dakota Human Rights Act — Chapter 14-02.4

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Provides disability-discrimination protections in employment, public accommodations, public services, advertising, credit, retaliation, procedure, and remedies.

N.D.C.C. § 14-02.4-14

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Prohibits unequal access, treatment, pricing, scope, or terms in public accommodations because of physical or mental disability.

N.D.C.C. § 14-02.4-15

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Prohibits disability discrimination in public services supplied by state and local government entities, subject to stated exclusions.

N.D.C.C. § 14-02.4-18

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Prohibits retaliation, threats, coercion, aiding, and abetting related to unlawful discrimination.

N.D.C.C. § 14-02.4-19

Governing authorities: N.D.C.C. ch. 14-02.4 — Human Rights.

Provides state complaint and civil-action routes and time limits, including 180 days for public accommodations and public services.

North Dakota Housing Discrimination Act — Chapter 14-02.5

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination.

Prohibits disability discrimination in housing and provides accommodation, investigation, hearing, court, remedy, attorney-fee, and interference provisions.

N.D.C.C. § 14-02.5-06

Governing authorities: N.D.C.C. ch. 14-02.5 — Housing Discrimination.

Defines disability discrimination in housing to include refusal of necessary reasonable accommodations and modifications, subject to direct-threat and substantial-damage language.

N.D.C.C. § 47-16-07.1

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

Distinguishes protected service or companion animals from ordinary pets for purposes of pet security deposits.

N.D.C.C. § 47-16-07.5

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

Addresses reliable supporting documentation for rental service- or assistance-animal accommodations and bars documentation demands when disability or need is apparent or known.

N.D.C.C. § 47-16-07.6

Governing authorities: N.D.C.C. ch. 47-16 — Leasing of Real Property.

Creates an infraction for fraudulent housing disability claims or documentation and authorizes specified eviction and damage-fee consequences after plea or conviction.

N.D.C.C. § 12.1-32-01

Governing authorities: N.D.C.C. ch. 12.1-32 — Penalties and Sentencing.

Sets maximum penalties for class C felonies, class A misdemeanors, class B misdemeanors, and infractions.

North Dakota Department of Labor and Human Rights

Governing authorities: North Dakota Department of Labor and Human Rights; NDDOLHR — File a Human Rights Intake Complaint.

Administers state human-rights and housing-discrimination complaint processes and provides public guidance.

ADA Title II

Governing authorities: 42 U.S.C. § 12132 — ADA Title II; 28 CFR § 35.136 — Service animals in government programs.

Prohibits disability discrimination by state and local government entities and supplies federal service-animal rules for government programs.

ADA Title III

Governing authorities: 42 U.S.C. § 12182 — ADA Title III; 28 CFR § 36.302(c) — Service animals in public accommodations.

Prohibits disability discrimination by covered private public accommodations and supplies federal service-animal rules for businesses.

Federal Service-Animal Definitions

Governing authorities: 28 CFR § 35.104 — ADA Title II definitions; 28 CFR § 36.104 — ADA Title III definitions.

Define individually trained dogs and distinguish trained work or tasks from emotional support, comfort, and companionship alone.

Federal Fair Housing Authorities

Governing authorities: 42 U.S.C. § 3604(f) — Fair Housing Act disability protections; HUD FHEO Notice 2020-01 — Assistance Animals.

Protect disability-related housing accommodations and explain the broader assistance-animal framework.

Federal Employment Authorities

Governing authorities: 42 U.S.C. §§ 12111–12117 — ADA Title I; EEOC — Reasonable Accommodation and Undue Hardship.

Govern workplace disability accommodation, essential job functions, documentation, direct threat, confidentiality, and undue hardship.

Air Carrier Access Act Regulations

Governing authorities: 14 CFR Part 382 — Air Carrier Access Act regulations; U.S. DOT — Service Animal Air Transportation Forms.

Govern service-animal travel on aircraft and federal airline forms.

Education Authorities

Governing authorities: 29 U.S.C. § 794 — Rehabilitation Act § 504; 34 CFR Part 104 — Section 504 education regulations; 34 CFR Part 300 — IDEA regulations.

Section 504, ADA Title II or III, and IDEA may overlap in schools and postsecondary institutions.

Chapter 12 — Legal References ServiceAnimalAlert.com
Chapter 13 Why ServiceAnimalAlert?

Carrying, displaying or sharing this card means participating in a broader educational effort to make service-animal law more visible, understandable and practical in the places where access decisions actually occur.

At ServiceAnimalAlert.com, our store’s purpose is to make service-animal access laws easier to recognize, understand and respectfully apply in everyday situations.

We create concise, professionally designed educational references that promote informed interactions among handlers, trainers, businesses, healthcare providers, public agencies, transportation employees, security personnel, first responders and the communities they serve.

Every order represents more than the purchase of a card. It welcomes another handler, trainer, employee, business owner, public servant or informed community member into a growing coalition committed to lawful access, responsible handling and greater service-animal awareness.

Our store materials focus on:

  • Education
  • Legal awareness
  • Respectful interactions
  • Responsible handling
  • Practical reference tools
  • Clear public-facing information

Each card is intentionally designed to be informational—not identification or certification—so the focus remains on the law itself.

The purpose is not to create a new access requirement or suggest that handlers must carry documentation. The purpose is to place accurate, practical information into a format that can be quickly reviewed when questions or misunderstandings arise.

Whether you are a handler, trainer, business owner, healthcare provider, public employee, transportation worker, first responder or simply want to better understand the law, our goal is to make service-animal access information clear, visible and practical when it matters most.

Every card carried, displayed or shared helps make service-animal education more visible. Together, these moments of clarity can support more informed businesses, more respectful communities and greater confidence for legitimate service-animal teams.

Carry the law. Strengthen awareness. Guard access.

Carry it proudly—not as a credential, but as a visible commitment to education, dignity and respectful access.

Learn more through the Service Animal Alert Mission Page, explore the ADA Resources and Educational Index or review the 50-State Service Animal and Disability Access Laws.

Know the Law. Respect Access. Guard Rights.

Chapter 13 — Why ServiceAnimalAlert? ServiceAnimalAlert.com